Frequently Asked Questions

All of your queries are important to us.

China Express BD is a foreign importer Company, who provides door to door shipment from China to Bangladesh.


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01. If you have suppliers in China, we can carry your product from China to Bangladesh.

02. If you Don’t have suppliers, we can source the best product for you and deliver it to your doorstep.

You don’t need to pay extra VAT/TAX. Just pay our carrying cost at the time of receiving from our Dhaka Warehouse.


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Our carrying cost depends based on the type(s) of product and it(s) weight.

Calculate Your Shipping Cost Here

This all you need to pay at the time of receiving, NO Hidden Charge.


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We will help you to send money if you do not have any proper channel to send money to your supplier. And we won’t charge any additional amount for sending money to your supplier. Exchange rates will depend on daily exchange rate.


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We don’t have any exchange rate of our own for exchanging BDT-RMB (Chinese currency). We follow daily exchange rate in case of exchanging Chinese currency.


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Professional Insights

Since our business growth depends upon our clients business growth so we always take care of our clients interests by our-self!

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Once our agent receives the product, we will take care of it to deliver it to you in time. If your product gets lost, you will have to give 7-10 day’s time to complain in the Lost and Found section according to the airport rules. If you do not get the product, you will get a full refund. We won’t take any responsibility for defective products sent by your supplier(s). We will take 100% responsibility for the products purchased through our suppliers or agents.

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In case of large volume transaction, we do contractual agreement based on mutually agreed terms and conditions between both sides. And our buying agent will also take the responsibility for your product (assist in the purchase, return the product, package photos, invoice removal etc.) and send it to you Bangladesh.

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Our customer service team is happy to help. Whether you need help with an existing shipment or need a quote for a new one, or if you are having any kind of issues, please do not hesitate to contact our customer service! Our customer support team is available by phone and email 16/7. So, you can expect a prompt reply from them.

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We are very responsive to resolve your queries and it as quick as possible to make our customer happy and to keep our good reputation stable as well.